Stakeholder Communication

• Department communication and mission-group meetings (daily)
• Site level meetings (weekly)
• Internal e-newsletter (monthly)
• Employee general meetings (quarterly)
• Labor-management committee meetings (quarterly)
• Occupational Safety and Health Committee meetings (quarterly)
• Performance appraisal interviews (annually)
• Occupational safety and health education and training (annually)
• Employee Welfare Committee meetings (quarterly)
• Compensation Committee meetings (at least twice a year)
• Employee training programs (time to time)
• Employee suggestion box and complaint mailbox (real-time)
• Internal website (time to time)

• 4 employee general meetings to communicate major policies and operational goals
• 4 labor-management committee meetings
• 100% employee health examination coverage
• 1,296 participants in Bora Family Day
• 12 monthly issues of the internal Employee Newsletter
• Third-party grievance and whistleblowing platform in operation

• Annual General Shareholders’ Meeting (annually)
• Corporate investor conferences (semiannually)
• Investor forums (time to time)
• Financial reports (quarterly)
• Revenue performance disclosure (monthly)
• Disclosure of material financial and business information on the Market Observation Post System (time to time)
• Designated spokesperson, deputy spokesperson and media contact (real-time)
• Dedicated investor relations mailbox and contact window (real-time)

• Held 1 general shareholders’ meeting
• Held 9 corporate investor conferences
• Held 91 investor meetings
• Disclosed 136 material announcements in both Chinese and English on the Market Observation Post System

• Customer audits
• Corporate website
• Customer service email (real-time)
• Business information provided through website and social media platforms (time to time)
• E-newsletters (time to time)
• Face-to-face events: health seminars, patient support groups, conferences and product briefings (time to time)

• CDMO Business
  • Completed 40 global customer on-site inspections.
• Global Sales Business
  • Received 278 customer complaints concerning prescription drugs and 623 complaints concerning consumer products. All complaints were addressed.
• Pharmacovigilance
  • Received 1,042 adverse event reports.
  • Submitted 663 15-day reports, maintaining an on-time compliance submission rate of 99.55%.
  • Submitted 251 non-15-day reports, maintaining an on-time compliance submission rate of 98.01%.

• Supplier management is conducted in accordance with SOPs; raw materials and excipients are purchased from vendors listed in the approved and verified supplier list
• In accordance with PIC/S regulations, periodic audits of suppliers involved in GMP-related activities are conducted based on historical audit results and risk assessments

Completion of the 2025 supplier assessment

Supplier ESG management assessment conducted

Supplier Code of Conduct clearly defined

• Community service activities (at least once per site annually)
• Public welfare events (at least one per market annually)
• Corporate website (real-time)
• Social media platforms (real-time)

• Donated NT$200,000 to the Taiwan Parkinson’s Disease Association, benefiting 100 Parkinson’s patients
• Invited 150 faculty and students from four universities to visit the manufacturing sites for industry-academia exchange
• Sponsored the Red Nose Clown Care Association with a contribution of NT$170,000, serving 59 children with a total of 173 service engagements
• Supported neighboring schools by helping 240 underprivileged children fulfill their Christmas wishes
• Partnered with Hsuan Liu’s podcast to launch a juvenile mental health series, reaching a total of 136,000 listeners
• Donated to the Taiwan Blood Services Foundation
• A voluntary donation from employees with a matching contribution from the Company, totaling NT$1 million, for Hualien disaster relief

• Regulatory compliance meetings (as needed)
• Policy briefings (as needed)
• Official correspondence (as needed)
• Government inspections and audits (as scheduled by authorities)
• Market Observation Post System (real-time)

• Participated in meetings organized by relevant authorities to understand policy changes and promptly adjust Company strategy to meet regulatory requirements
• Responded formally to government inquiries and requests through official correspondence to ensure the accuracy and completeness of information
• Cooperated with government inspections and audits by providing required documentation and implementing necessary corrective actions afterward
• Disclosed material company information in a timely manner on the Market Observation Post System to ensure transparency